HPE Foundation Care Extended Service 3 Year Service H64E8E
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HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer. |
| Service Main Type: | Maintenance |
| Service Characteristic: | Parts & Labor |
| Service Description: | 9x5xNext Business Day |
| Provided Support: | New Releases Update |
| Provided Support: | Parts Replacement |
| Provided Support: | Phone Support |
| Provided Support: | Remote Diagnosis |
| Provided Support: | Repair |
| Provided Support: | Web Knowledge Base Access |
| Service Response Time: | Next Business Day - Parts and Labor |
| Service Location: | On-site |
| Service Duration: | 3 Year |
| Product Supported: | HPE Aruba 6300M 24p SFP+ LRM support and 2p 50G and 2p 25G MACsec Switch |
- This item cannot be shipped to PO Boxes.
- This item can be shipped only within the U.S.
Special Order Item
This item ships directly from the manufacturer and is not stocked in our warehouse. If stock is available at the manufacturer, the item will ship directly to you, usually within 7 - 15 business days.
Once the order has been sent to the manufacturer it can no longer be canceled.
If payment is made via credit card it will be charged before the order is sent to the manufacturer.
You must contact the manufacturer directly regarding returns and defective items.
We will contact you by email if the item is sold out or backordered (and we were unable to update the site before you placed the order) or if the item will be delayed longer than expected.
We have no control over the speed of the manufacturer's order processing, or whether they will honor your request to ship the item by any particular method.
- Mfr's Part #: H64E8E
