Item Conditions

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Item Condition

New
Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply. Actucal product image(s) may differ from actual product appearance as displayed on the site.
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Refurbished
Refurbished products are tested and guaranteed to be in "as new" working condition and may come with minor blemishes and with or without manuals, batteries and back recovery disks. Please refer to the Product page for exact terms regarding warranty information and supplemental software. Product may or may not be in its original packaging. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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Open Box
Open Box products perform like brand new products but the outer box may have stickers, blemishes, dents or dings from rough handling in the store. However, the box contents are in excellent condition. Prices on Open Box items have been marked down to reflect their condition. Quantities on Open Box items are very limited. All orders are processed on a first come, first served basis. Since the "availability" status on our website does not update in real-time, it is possible we may receive several orders in a row before the product status can be changed to "Back Ordered". If your order is received after all the stock has been reserved, your order will be cancelled and you will be notified by email. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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Mfr Refurbished
This high-quality item has been factory refurbished, comes with a 90 day manufacturer warranty, and may be shipped in a white box. Manufacturer Refurbished products differ from other refurbished products because they are restored to the exact manufacturer specifications by the original manufacturer in a certified center. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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Damaged Box
The product original box/container suffers from some amount of shelf wear, tear and some rips or dents and is not in gift quality. Nonetheless, the item is new and has not been used. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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Used
The item has been used and may suffer from some amount of shelf wear & tear and is not in gift quality. Nonetheless, it continues to function generally as was originally intended and should be expected to do so for some minimal amount of time. Prices on used items have been marked down to reflect their condition. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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Missing Parts
The item should not be purchased by anyone intending to use it for its originally conceived purpose, as it is unlikely to function reliably. The item is missing some of its parts. Product may or may not be in its original packaging. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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Blemished
The item suffers from some amount of shelf wear & tear and is not in gift quality. Nonetheless, the item is new and has not been used. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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Like New
An apparently untouched product item in perfect condition. The original plastic wrap may be missing but the original packaging is intact. There are no major signs of wear. May not be suitable for presenting as a gift. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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Previously Played
The item has been played/used. Pre-Played products perform like brand new products but the outer box may have stickers, blemishes, dents or dings from rough handling in the store. However, the box contents are in excellent condition. Prices on Pre-Played items have been marked down to reflect their condition. Quantities on Pre-Played items are very limited. All orders are processed on a first come, first served basis. Since the "availability" status on our website does not update in real-time, it is possible we may receive several orders in a row before the product status can be changed to "Back Ordered". If your order is received after all the stock has been reserved, your order will be cancelled and you will be notified by email. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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Mfr Reconditioned
This high-quality item has been factory reconditioned by the manufacturer, comes with a 90 day manufacturer warranty, and may be shipped in a white box. Manufacturer Reconditioned products differ from other refurbished products because they are restored to the exact manufacturer specifications by the original manufacturer in a certified center. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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Certified Pre-Owned
Certified Pre-Owned - Generally with a 90+ days manufacturer warranty, and may be shipped in a plain box.
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Certified Refurbished
Certified Refurbished - Generally with a 90+ days manufacturer warranty, and may be shipped in a plain box.
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Seller Refurbished
Seller Refurbished
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Certified Refurbished B
Grade B refurbished products are tested and guaranteed to be in "as new" working condition and may come with minor blemishes and with or without manuals, batteries and back recovery disks. Please refer to the Product page for exact terms regarding warranty information and supplemental software. Product may or may not be in its original packaging. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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Certified Refurbished C
Grade C refurbished products are tested and guaranteed to be in "as new" working condition and may come with minor blemishes and with or without manuals, batteries and back recovery disks. Please refer to the Product page for exact terms regarding warranty information and supplemental software. Product may or may not be in its original packaging. Product image(s) on the item detail page show the original new products image and may not reflect item appearance and/or condition.
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